Privacy Policy
Last updated: July 1, 2026
Welcome to ROVDIKA ("we", "our", "us"). We operate the games cafe and restaurant located at 23-14 Wausan-ro 29-gil, Mapo-gu, Seoul, Republic of Korea, and the website rovdika.com. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our venue or use our website.
1. Information We Collect
1.1 Information You Provide Directly
- Name, email address and phone number when you contact us via our web form or email
- Booking details for VIP room reservations and group events
- Tournament registration information including gamertag and contact details
- Feedback, complaints, or correspondence sent to supp@rovdika.com
1.2 Information Collected Automatically
- IP address, browser type, operating system and referring URLs
- Pages visited, time spent on pages and click-through patterns
- Cookie identifiers (see our Cookie Policy for details)
- Approximate geographic location based on IP address
1.3 In-Venue Data
- Session duration and games station usage data for billing purposes
- CCTV footage for security purposes, retained for 30 days
2. How We Use Your Information
We use the information we collect to:
- Process and manage reservations, bookings and event registrations
- Respond to your inquiries and customer service requests
- Send confirmation emails and service-related notifications
- Improve our website, services and customer experience
- Comply with legal obligations under Korean law
- Detect, prevent and address fraud and security issues
We do not use your data for automated decision-making or profiling that produces legal effects.
3. Legal Basis for Processing
We process your personal data based on: (a) your consent; (b) the performance of a contract with you; (c) compliance with legal obligations; and (d) our legitimate interests in operating and improving our business.
4. Data Sharing and Disclosure
We do not sell, rent or trade your personal information. We may share data with:
- Service providers who assist us in operating the website and services (hosting, analytics, email delivery)
- Law enforcement or government authorities when required by Korean law
- Business partners only with your explicit consent
All third-party service providers are contractually bound to process your data only as instructed by us and to maintain appropriate security measures.
5. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy. Contact form data is retained for 12 months. CCTV footage is deleted after 30 days. Reservation data is kept for 3 years for accounting purposes.
6. Your Rights
Under the Korean Personal Information Protection Act (PIPA) and applicable regulations, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent at any time where processing is consent-based
- Lodge a complaint with the Personal Information Protection Commission of Korea
To exercise your rights, contact us at supp@rovdika.com.
7. Security
We implement industry-standard security measures including HTTPS encryption, access controls, and regular security audits to protect your personal data. However, no method of transmission over the internet is 100% secure.
8. Children's Privacy
Our website is not directed at children under 14. We do not knowingly collect personal data from children without verified parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: supp@rovdika.com
- Address: 23-14 Wausan-ro 29-gil, Mapo-gu, Seoul 04066, Republic of Korea
- Phone: +82 2-334-7821